Effective Date: July 15, 2025
Last Updated: July 15, 2025

Welcome to Urban Threads EU. These Terms of Use (“Terms”) govern your access to and use of our website, https://urbanthreadseu.com, and any related services we provide. By accessing or using our website, you agree to comply with these Terms. If you do not agree, please do not use our services.

Our Terms are designed in accordance with:

1. Definitions

  • “We”, “us”, “our” – Urban Threads EU, the owner and operator of this website.
  • “You”, “your” – Any user, visitor, or customer accessing the website.
  • “Services” – Online store operations, customer service, and any other functionality provided through our website.

2. Eligibility

You must be at least 18 years old or have the consent of a legal guardian to use our website. By placing an order, you confirm that you meet these requirements.

3. Website Use

You agree to use our website for lawful purposes only and not to:

  • Violate applicable laws or regulations
  • Post or transmit harmful, offensive, or illegal content
  • Attempt to gain unauthorized access to our systems
  • Engage in activities that disrupt website operation

4. Product Information

We strive to ensure accuracy in product descriptions, images, and pricing. However, we cannot guarantee that all information is free from errors. In case of a mistake, we reserve the right to correct it and, if necessary, cancel the affected order with a full refund.

5. Orders and Payments

  • All orders are subject to availability and confirmation.
  • Prices are shown in EUR (€) unless stated otherwise.
  • Payments are processed securely through certified providers (Stripe, PayPal, etc.).
  • We do not store your complete payment card details.

6. Shipping and Delivery

Delivery times are estimates and may vary depending on your location and factors beyond our control. Full details are provided in our Shipping Policy.

7. Returns and Refunds

Our returns policy complies with EU consumer law and allows you to return most products within 14 days of receipt, provided they are unused and in original packaging. Exceptions apply for hygiene-sensitive items. See our Refund Policy for details.

8. Intellectual Property

All content on this website, including text, images, logos, and designs, is owned by Urban Threads EU or licensed to us. You may not copy, modify, distribute, or exploit any part of our content without written permission.

9. Privacy

We process personal data in accordance with our Privacy Policy, GDPR, LOPDGDD, and CCPA.

10. Limitation of Liability

To the extent permitted by law, Urban Threads EU is not liable for:

  • Indirect, incidental, or consequential damages
  • Loss of data or profits caused by website use
  • Delays or failures beyond our reasonable control

Nothing in these Terms limits your rights under EU or Spanish consumer law.

11. Links to Third-Party Websites

Our site may contain links to external websites. We are not responsible for the content, policies, or practices of third-party sites.

12. Changes to These Terms

We may update these Terms from time to time. The updated version will be posted on this page with a revised “Last Updated” date.

13. Governing Law and Jurisdiction

These Terms are governed by the laws of Spain and the European Union. Any disputes will be subject to the jurisdiction of the courts of Alicante, Spain.

Contact Information
Urban Threads EU
Owner: Martin Louis
NIE: Z3524802-B
Avda CATALANET, 21, 14, 03130 Santa Pola, Alicante, Spain
Email: martinlouis97@icloud.com
Phone: +34 612 43 99 74